eSIM FAQs: Everything You Need to Know

Check out our eSIM, Mobile Recharge, and International Calling FAQs for important information you need to know to stay connected without confusion.

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Got Questions? We’ve Got Answers!

Our calling and eSIM FAQs cover all your questions. And if you need more help, our support team is just a message away. We’re always happy to help!

GENERIC

How do I register with the Slick app?

Download the app from the Play Store or App Store. Enter your mobile number and verify with the OTP. Then, allow access to your contact list, microphone, notification, & phone calls. That’s it. Now, you can send international mobile recharges, buy eSIM plans, and make international calls.

GENERIC

Can I use Slick while traveling internationally?

Yes, Slick works wherever you are. As long as you have an internet connection (Wi-Fi or mobile data), you can make international calls, buy eSIM data, and send mobile recharges from any location.

GENERIC

What is an eSIM, and why should I use it?

An eSIM is a digital SIM that lets you activate a mobile plan without using a physical card. It is fast, convenient, and ideal for travel because you do not need to swap SIMs or visit local stores.

GENERIC

When should I set up my eSIM?

You should set up your eSIM before traveling to use the internet when you land. This will help you avoid last-minute activation issues while abroad.

Other questions

1 - Does Slick offer affordable international calling rates?

We believe staying connected shouldn’t be expensive. Therefore, our international calling rates vary by country, but we work diligently to keep them highly affordable. Additionally, you can check the exact rates as per the location directly in the app before making a call.

No, not at all! We’re committed to complete transparency. You see exactly what you pay—no surprises and hidden costs. Furthermore, if there are any rate changes, we will inform you in advance, ensuring you control your expenses.

Absolutely! Using Wi-Fi is an excellent way to make calls with Slick. It often provides a more stable connection than mobile data. Moreover, it helps you avoid unnecessary data charges, ensuring a seamless and cost-effective calling experience.

We want to make things as convenient as possible for you. Therefore, we accept all major payment methods, including credit/debit cards, PayPal, and other secure options. Additionally, you can easily select your preferred payment method when adding credit to your account.

Absolutely! Slick connects you to over 200 countries worldwide. Moreover, making an international call is simple. You just dial the correct country code, and you’re all set. Additionally, our seamless connection ensures high-quality calls without interruptions.

Topping up your Slick account is quick and effortless. First, open the app and navigate to the ‘Recharge’ section. Next, select the amount you want to add and choose your preferred payment method. Finally, complete the transaction, and your funds will be added instantly within seconds!

First, go to the contacts section in the app to update your phone contact list. Next, please select the number you want to update and edit it to include the country code. Finally, press “Save” to ensure the changes are applied.

Yes, you can use Slick on multiple devices by logging into your account. Moreover, your balance and call history automatically stay synced, ensuring a seamless experience across all your devices. This way, you can switch between devices effortlessly without losing any data.

1. How does roaming work when traveling abroad?
Roaming refers to using your mobile phone’s network while in a foreign country. Your carrier connects to a partner network abroad, allowing you to make calls, send texts, and use data. However, this service often comes with roaming fees. Therefore, consider alternatives like an eSIM to avoid unexpected costs.
This is one of the most common international calling FAQs. To avoid high roaming charges, first, consider using Wi-Fi whenever possible for calls and messages. Alternatively, Slick allows you to make international calls online, which slashes roaming costs.
An international dialing code is a series of numbers used to connect to a specific country. Typically, it is placed before the local phone number and helps route calls correctly across borders. It is usually preceded by a plus sign (+).
First, open the app and go to the dialing section. Then, select the desired country from the list, which will automatically display the corresponding dialing code. This way, you can quickly access the correct code and make international calls without any hassle.
First, download the app and create an account. Next, add credit to your balance to ensure uninterrupted calls. Then, select the country you want to call and dial the number. Finally, enjoy crystal-clear conversations with reliable connectivity!
First, check your internet connection to ensure a stable network. Next, try restarting the app. Additionally, verify that you have sufficient credit in your account to make calls. If the issue persists, feel free to contact Slick’s customer support, who are always ready to assist you.
It’s best to set up your eSIM before you travel to ensure a smooth connection. Additionally, if you need more data than your eSIM offers, the best option is to easily top it up with the right amount of data.
You can easily share your eSIM with friends or family. Sharing eSIM ensures seamless connectivity for everyone. Moreover, once you purchase an eSIM, you can instantly extend its access to others without the hassle of buying multiple SIM cards.
1. What is mobile recharge, and how does it work with Slick?
Mobile recharge allows you to instantly add credit to your or your loved one’s phone. With Slick, you can recharge your mobile balance and send recharges directly in the app to continue making international calls without interruptions.
Slick offers flexible mobile recharge amounts to suit your needs. You can choose the amount that works best for you. To stay informed, check the Slick app for available recharge options and any applicable limits.

To send a mobile recharge using Slick, follow these simple steps:

  1. First, open the Slick app.
  2. Then, go to the “Account” section.
  3. Next, click on “Send Recharge”.
  4. After that, choose the contact number you want to recharge.
  5. Now, pick the desired package or credit from the list.
  6. Finally, click “Next”, select your payment method, and complete the transaction.

Your mobile recharge will be processed instantly!

With Slick, mobile recharge is not only quick but also highly convenient. Moreover, there are no hidden fees, and all recharges are processed through secure transfers. Best of all, you can recharge your balance anytime, anywhere, making it ideal for travelers and frequent users.
No, recipients do not need a Slick account or an internet connection to receive the mobile recharge. The service works seamlessly, just like topping up their local phone service. As a result, they can use the credited amount immediately without any additional steps.
Yes, you can easily send a mobile recharge to anyone in more than 200 countries. Moreover, Slick allows you to recharge international numbers instantly, ensuring your friends and family stay connected.
Most mobile recharges through Slick are processed instantly. As a result, you can continue making international calls without any interruptions. In case of delays, you can check your transaction status in the Slick app.
Delays in mobile recharge can sometimes occur due to network congestion or payment gateway issues. Additionally, high traffic during peak hours may slow down the processing time. If your recharge is still pending, check your payment status or contact our customer support to resolve the issue faster.
1. What is a mobile top-up?
Slick mobile top-up is an easy way to send credit directly to your friends’ or family members’ phones back home. This credit can be used for calls or messages, depending on their phone company’s options. It’s also known as mobile recharge, load, or airtime.
  • Open the Slick app
  • go to “Account”
  • click “Send Top-up”
  • again select “Send Top
  • up” from options
  • select the contact number
  • go to “Account”
  • select the desired package from the list
  • click “Next”
  • select the payment method

Still Have Questions?

Contact our customer support team, and we’ll quickly respond to your inquiries about eSIMs, mobile recharge, and international calling.
Send us a message

Ready to Connect Globally?

Stay connected globally with Slick. Secure calls, low rates and instant top-ups.

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