Global Calling at Local Rates

Frequently
Asked Questions

We're all about smooth sailing at Slick. Access FAQs
or contact support for assistance.

When should I set up my eSIM?

What happens if I use up my data or exhaust the days of validity?

My QR code isn’t working. What should I do?

Can I use my SIM card and Slick eSIM at the same time?

Other questions

eSIM is an embedded SIM that allows you to activate a mobile plan without a physical SIM card.

It's easy!
  • Download the app from the App Store or Google Play.
  • Create your account (it's super quick).
  • Add some funds to your balance (we have plenty of easy payment options).
  • Then, just dial your friend or family member's number with the correct country code, and start chatting!

We believe staying connected shouldn't break the bank. Our rates vary by country, but we work hard to keep them super affordable. You can check the exact rates for your loved one's location right in the app before you call.

Nope! We're all about transparency. What you see is what you pay. No surprises, no hidden costs. We'll always let you know in advance if any rates change.

We want to make things easy for you. We accept all the major payment methods, including credit/debit cards, PayPal, and other secure options. You can choose your preferred way to pay when you add credit to your account.

Mobile top-up (also known as airtime or recharge) is a way to add credit to a prepaid mobile phone. This credit can be used for calls, texts, and data. Think of it as a digital gift card for your phone!

With Slick, it's easy:
  • Enter the phone number you want to top up.
  • Choose the amount of credit you want to send.
  • Pay securely with your preferred method.
  • The top-up is delivered instantly to the recipient's phone.

If the top-up hasn't arrived within a few minutes, double-check that you entered the correct phone number. If everything looks right, contact our 24/7 customer support team, and we'll be happy to help.

eSIM is an embedded SIM that allows you to activate a mobile plan without a physical SIM card.

Many modern smartphones, tablets, and smartwatches now support eSIM technology.

Most devices allow you to store multiple eSIMs, but only one can be active at a time.

You can install and activate the data plan by scanning a QR code or using an activation code provided by your carrier.

It's easy!
  • Download the app from the App Store or Google Play.
  • Create your account (it's super quick).
  • Add some funds to your balance (we have plenty of easy payment options).
  • Then, just dial your friend or family member's number with the correct country code, and start chatting!

We believe staying connected shouldn't break the bank. Our rates vary by country, but we work hard to keep them super affordable. You can check the exact rates for your loved one's location right in the app before you call.

Nope! We're all about transparency. What you see is what you pay. No surprises, no hidden costs. We'll always let you know in advance if any rates change.

Definitely! Wi-Fi is a great way to make calls with Slickcall. It often provides a more stable connection than mobile data, plus it can help you avoid those pesky extra data charges.

We want to make things easy for you. We accept all the major payment methods, including credit/debit cards, PayPal, and other secure options. You can choose your preferred way to pay when you add credit to your account.

Mobile top-up (also known as airtime or recharge) is a way to add credit to a prepaid mobile phone. This credit can be used for calls, texts, and data. Think of it as a digital gift card for your phone!

With Slick, it's easy:
  • Enter the phone number you want to top up.
  • Choose the amount of credit you want to send.
  • Pay securely with your preferred method.
  • The top-up is delivered instantly to the recipient's phone.

If the top-up hasn't arrived within a few minutes, double-check that you entered the correct phone number. If everything looks right, contact our 24/7 customer support team, and we'll be happy to help.

Slick's top-ups come with no hidden fees. The amount you pay is exactly what the recipient receives. However, exchange rates may apply depending on the recipient's country and currency.

Can't find what you're looking for?

Reach out to us and our customer support team will get back to you in a jiffy.

Send us a message

Ready to Connect Globally?

Stay connected globally with Slick. Secure calls, low rates and
instant top-ups.

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